Transfer vip access to another phone6/21/2023 When entering your password into the internet banking system, make sure your CAPS LOCK key is OFF and your NUM LOCK key on the keypad is ON (the lights on your keyboard).Īlso, if your password contains any uppercase letters, you must enter these exactly the same as you originally did when you first set your password up. If you experience a page not found error when trying to get to the secure internet banking login page, please call our eBranch on 1300 802 222 Password Problems Note: Internet Explorer 11 is the minimum version required to access internet banking, which is only available on Windows 7 or newer versions of Windows. PC and MacOS users are also strongly advised to keep their operating system (Windows or MacOS) updated as this will also keep Internet Explorer/Safari up to date. On these sites you will find links to download the latest version and/or instructions on how to update your browser. You can check to see if you are using the latest version of your browser by visiting If your browser is not up to date, you will need to update it.īelow is a list of links to web sites for the most popular browsers. If you are using an older version of web browsing software then you may experience problems accessing internet banking. If you experience problem while trying to use the internet banking website, try using the information below to solve your problem or download the Internet Banking User Help Guide. Every little bit helps.įind out what else we're doing to stay green Join the growing number of people who are taking decisive action to help the environment with Summerland's eStatements. Click Settings, then Manage eStatements.it is environmentally friendly as less paper and envelopes are used.you don’t have to file & store them, saving money.it saves your credit union money, and as a customer-owned business, the less expense Summerland has, the better services we can deliver.it costs no more than printed statements.changing to 6-monthly statement cycle means it’s easier as there’s only 2 statements a year for tax purposes.you can access them in any Summerland branch, including printing them if needed.they can be printed from anywhere you have net access.they arrive faster as you don’t have to wait for the post to arrive, and the post is getting slower.eStatements can be downloaded & emailed or printed & taken to the accountant at tax time.when your statement is ready, we’ll send you an email notification.a full history is saved within Summerland’s IB system, making it easier to find past statements.statements are stored securely by Summerland, only accessible by authorised customers.you don’t have your financial details sitting in the letterbox (what if you’re away, on holidays, etc).safer to check them every day, rather than wait for a statement to arrive.it’s easy to change to eStatements – you can do it yourself from within IB or speak to our staff who can step you through setting it up.access transactions in real-time on the banking app or in IB where transactions are immediately visible.There are many benefits to receiving your statement electronically via Internet Banking (IB), rather than it being printed & posted to you. Pay them immediately, or schedule a payment for later*.ĮStatements Make a real difference to the environment, change how you receive your statements from paper-based to electronic. BPAY Schedule makes paying bills less complicated by allowing you to schedule your payments. You can’t perfectly time everything, but at least you can perfectly time payments with BPAY® Schedule. With your account balance updated instantly, you always know exactly where you stand. Virtually every bill that displays the BPAY logo and a biller code can be conveniently paid with BPAY – that means more than 15,000 billers accept payment via BPAY! Just check your bills for the BPAY logo. For further information contact us on 1300 802 222 or visit your local branch.Wait for and record your receipt number.Select the BPAY or bill payment option and follow the simple instructions.Log on to our internet banking site or call our telephone banking service.Look for the distinctive BPAY logo on your bills.Register for internet banking or telephone banking, if you haven't already.How much and when you pay is completely up to you. You can pay one off bills or schedule payments for later. And you have control of your payments 24/7. With BPAY you can pay from the security of Summerland Credit Union, on the 'net or over the phone. Perhaps that's why, on average, over 5 million payments are made through BPAY every week for virtually anything – from household bills to flights online, school fees to pet care products and so much more. Paying bills with BPAY® couldn't be much easier.
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